koochie13 0 Posted August 11, 2015 Share Posted August 11, 2015 I am running a test on my anti theft and the web picture capture is not working. I cannot find any support documents to help. Anyone have suggestions or other feedback? Windows 10, HP laptop. I have a Toshiba with windows 10 and it works fine. Link to comment Share on other sites More sharing options...
ESET Staff metaller 49 Posted August 12, 2015 ESET Staff Share Posted August 12, 2015 Hi, what do you mean "web picture capture"? AT takes only webcams & screenshots from your device... regards, peter Link to comment Share on other sites More sharing options...
koochie13 0 Posted August 12, 2015 Author Share Posted August 12, 2015 Same thing. The. Security feature is supposed to display current location, screen capture and a photo using the webcam. My tests are not returning a photo from the webcam. Thank you Link to comment Share on other sites More sharing options...
ESET Staff metaller 49 Posted August 12, 2015 ESET Staff Share Posted August 12, 2015 Maybe a dummy question.. but is your camera turned on? There might be a problem with some HP laptops and ESS, that seems to be not resolved yet... ragards peter Link to comment Share on other sites More sharing options...
koochie13 0 Posted August 12, 2015 Author Share Posted August 12, 2015 Skype is on all the time waiting for a call and the camera works for it. I also launched the camera program manually and it worked. Not sure why it would not work with ESET unless there is a setting somewhere in the program that I cannot find. thanks Link to comment Share on other sites More sharing options...
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