Anti-Theft optimization warning Problem

[arslanejaz33 0]

My anti-theft is giving annoying popup saying that my pc is not optimized for anti-theft

this problem occurred when i ran anti-theft and i asked me to enter details of login and took me to Microsoft edge i entered the details and i was logged in successfully and eset was saying that anti-theft is on , then i rebooted my pc and this pop up comes that my pc is not optimized i tried to log out in anti-theft like 10 times but it was giving me error that my login credentials are wrong and i rebooted pc 2-3 times but no solution 

screenshots are attachted

 

[metaller 49]

Hi, 

 

as you can see, you're entering wrong credentials for disabling AT.

I've checked email address from pic.2  and we have no account with given email registered in my.eset.com

 

Hope it helps

 

regards

peter

[rkbell2013 0]

I have a slightly diferent problem. I am setting up anit-theft on my laptop and optimzation tells me my "windows accounts are not password protected."  They actually are protected.  I use a password to log onto my laptop everytime I turn it on. Could this be a Windows 10 / Eset issue?