Force ERA to see that a new client is available

[jimwillsher 65]

With ERA6, is there a way to force it to realise that a new client is available? EEA 6.2.2021 was released five days ago, but when I view any computer in ERA6 and look at Installed Applications, ERA6 reports 6.1.2227 is installed "and up to date", when clearly it's not.

 

I know I can manually download etc., but do I need to flush ERA6 somehow?

 

Many thanks

 

 

Jim

[Marcos 5,074]

There's no way to automatically upgrade Endpoint on clients to the latest version, mainly for safety purposes. New versions may introduce new issues despite in-depth pre-release testing so rolling them out within a very short time to all users would be a bad idea.

By "up to date", you probably refer to the virus signature database.

[jimwillsher 65]

Thanks Marcos but no, I was clearly refering to the product version. But the same question has been asked here

https://forum.eset.com/topic/5548-era-av-repository/

and here

https://forum.eset.com/topic/5544-era-6-doesnt-show-newest-endpoint-security-version/

Both of which were asked after my posting. Hopefully we'll see the repositories updated soon.

 

Thanks anyway

 

 

Jim