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Problem with upgrading to ESET File Security 4.5.12071.0


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Hello!
 
On a MS Windows Server 2012 R2 we have ESET File Security 4.5.12017.0 installed -- see the attachment.
 
I tried to upgrade it to the latest version available for download: 4.5.12071.0 but after starting the installation package (efsw_nt64_enu.msi) the wizard offers only to repair or remove the installation, not to upgrade -- see the attachment.

 

Instead the wizard should present the options as shown at hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2790,Figure 1-2.

How to solve this issue?
 
-- rpr.

post-1494-0-47682500-1438096445_thumb.png

post-1494-0-37628000-1438096451_thumb.png

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The problem is caused by a typo and the installer is actually same, ie. 4.5.12017.0. The version displayed should be 4.5.12017.0 instead of 4.5.12071.0, we'll fix it soon. Thank you for reporting it.

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We installed ESET File Security v. 4.5.12017.0 in March 2015 from efsw_nt64_enu.msi which was digitally signed on ‎21 August ‎2014 and its size is 74.233.856 bytes.

 

On the other hand the efsw_nt64_enu.msi file I downloaded today was digitally signed on ‎17 July ‎2015 and its size is 74.372.608 bytes.

 

So, how can these installers be the same?

 

-- rpr.

Edited by rpremuz
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The version remained same and only modules were updated so that after installation latest modules are used immediately.

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