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Posted

I'm getting this alert, apparently there are two phases of download, when the update gets to the second I get the alert. I have internet connection and am able to open any website, any suggestions ?

  • Administrators
Posted

What product and version are you using so that we can move the topic to the appropriate forum and provide an accurate answer?

  • 2 months later...
Posted

I'm receiving the error when manually or automatically attempting to update virus def:

 

Virus Signature Database Update Failed

Virus Signature Database ended with an error

Error downloading file from update server

 

I'm connected to the Internet and it has been giving me this error over a few days of attempts to update...

  • 2 months later...
Posted

I too am receiving this error message, but my internet connection is good. I've tried updating several times. Have restarted computer and tried again. Now what?

  • 2 weeks later...
  • Administrators
Posted

Please report each issue in a separate topic and also prepare a Wireshark log from an unsuccessful update attempt and compress it. If not too large, attach it to a personal message for me or upload it to a safe location and pm me the download link. Also do not post here but create topics in the appropriate product forum.

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