Jump to content

Can't delete infected items from emails


Recommended Posts

Hi, I'm auntyglitter and I have a problem.  In my outlook 2013 I have an "infected items" box which my help guy set up a year or so ago to work with my Eset Security.  I have three virus emails in it, and when I delete them, they go into the deleted items box, and then I delete them from there and they reappear straight back in the infected items box.  I simply can't get rid of them.  Any help from anyone would be much appreciated.

Link to comment
Share on other sites

  • Administrators

If you didn't disable cleaning for email protection then I have no clue why it is happening. Try holding Shift and pressing Delete on the infected emails to delete them permanently.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...