Reporting Style ERA 6

[emam 0]

Hi, I have a few question regarding to reporting style on ERA 6,

 

- How can I get report by date interval / monthly

- How can I export/save the report

- How can I export Client list as HTML/TXT/CSV

 

I wish ERA 6 continue reporting style as ERA 5, easy to manage

[Timos 8]

Everything you need can be set in server's Generate Report task

 

- How can I get report by date interval / monthly

• Set trigger in task

- How can I export/save the report

• Select Save to file or Send email.

- How can I export Client list as HTML/TXT/CSV

• Set this setting in task, choices are PDF, Postscript or csv.

 

We have also help page for reports hxxp://help.eset.com/era/6/en-US/index.html?reports.htm

[emam 0]

Failed to save report to disk

 

• Task Name: Computer Problem
• Task Description: Task Type
• Generate Report
• Generate report options
• Report template: Computers with problems
• Send email: No
• Save to file: Yes
• File options
• Relative file path: C:\Users\Name\Desktop\%DATETIME%
• Save file if report is empty: Yes
• File print options
• Output format: DF
• Output language: English
• Page size: A4
• Resolution (DPI): 150
• Paper orientation:Portrait
• Color format:Color
• Margin units:Millimeter
• Margins: 15, 10, 10, 15 (Top, Left, Right, Bottom)
• Invoked by Triggers: Trigger Name
• Monthly
• Trigger Description

  Scheduled Trigger; Monthly; Repeat every 1 month(s) 1. Sun in month; starts: 2015 Jul 1 11:00:00; with no end; Local time; Invoke ASAP If Event Missed: Yes; Random Delay Interval: 0 second(s)

   

   

[Marcos 5,451]

If you can reproduce it easily, download and run Process monitor while the task is being executed. Supply the log to customer care for analysis as more iterations will be needed.