Details/Error.log of failed tasks

[Megachip 5]

have several failed tasks (softwareuninstall, remote PCU etc). How can I see a detailed error message/log?

[bbraunstein 27]

Are you using version 6.x? Unfortunately, the ERA Agent does not push logs to the ERAS. You'd need to check the client manually (or have them send the logs to you).

 

Windows logs: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs

OS X logs: /Library/Application\ Support/com.eset.remoteadministrator.agent/

Edited May 29, 2015 by bbraunstein