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Posted

Hello 

 

I am having a problem on the nod32 Antivirus software for mac where a notification saying Cannot connect to /tmp/sests.sock:Connect refused shows up constantly and freezes the computer momentarily. I would appreciate a fix.

 

sincerely 

 

-Brandon.

  • Most Valued Members
Posted

Hello Brandon,

 

There was a similar topic regarding this issue in the past, but with most recent module and VSD updates for Cyber Security 6.0.14.0, as well as most recent updates for OS X Yosemite (currently 10.10.3), this issue should no longer be happening.

 

What version of ESET Cyber Security and OS X are you using?

Any third-party apps or major modifications since you first noticed the issue?

Does it occur randomly or does it happen often at a certain time (for example it used to happen to me when first logging into my Mac at the time)?

  • 3 months later...
Posted

Hello.

I have just experienced the same problem.

I started up my mac this morning and a window popped up saying "cannot connect to /tmp/esets.sock: connection refused".

I have not updated any software or anything like that since yesterday.

 

Please can you advise me what to do.

 

I am running OSX 10.8.5

ESet version - i can only assume it is the latest one because it updates itself?

 

Thank you.

Posted

I am having this happen on Mountain Lion MBP -  6.0.14.3 version Eset started recently?

  • Most Valued Members
Posted

Please try downloading the newest release of ECP or ECSP (version 6.1.12.0) and see if this issue continues to occur.

Posted

The same thing happens to my Mac, too.i cannot use my Mac because of the pop up

.

  • 2 weeks later...
Posted

I too have had the /tmp/esets.sock  problem.  It was a pain!  Nothing would keep the notice from popping back up until I shut down and started up my Mac, which I always prefer to a Restart.  Then Eset acted normally.  

 

(MacBook, late 2006, Lion)  

 

I will update to the latest version ASAP.

 

 

  • 1 month later...
Posted

I have OS X 10.6.8 (Snow Leopard) and ESET 6.0.14.0   I know I cannot upgrade my iMac beyond 10.6.8 and as a result I always get error messages from ESET telling me to upgrade my OS X or I can't install the latest version of Cyber Security for Mac.  I cannot afford to replace my iMac just now.

 

The warning message I get reads, exactly:

 

ESET Cyber Security

Cannot connect to /tmp/esets.sock: Connection refused

 

Suggestions?

Thank you.

Kev

  • 10 months later...
Posted

I have also been having this problem off and on since I downloaded the latest version of ESET last year. I am running 10.7.5 and cannot upgrade because the software I need to run is not compatible with any later OS. If I can't find a resolution through this forum, I will uninstall ESET and never use it for my mac laptop. I haven't noticed the problem on my Mac desktop model. Once that pop up comes on screen, it freezes all other programs and I can't get rid of it unless I do a hard reboot. This is totally unacceptable. ESET fix this now.

  • 3 months later...
  • Most Valued Members
Posted
On 05/10/2015 at 0:04 PM, Bevinphilly said:

The same thing happens to my Mac, too.i cannot use my Mac because of the pop up

 

On 17/10/2015 at 5:57 PM, Polly said:

I too have had the /tmp/esets.sock  problem.

 

On 03/12/2015 at 7:04 AM, KevinPL said:

The warning message I get reads, exactly: Cannot connect to /tmp/esets.sock: Connection refused. Suggestions?

 

On 17/10/2016 at 11:41 AM, tlklein said:

I have also been having this problem off and on since I downloaded the latest version of ESET last year.

ESET recently released version 6.4.128.0 -- if you haven't yet I would suggest trying this version and seeing how it goes.

Cyber Security: Download
Cyber Security Pro: Download

Also noting that this recent version supports versions of Mac OS from 10.6.

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