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Problem to connect Endpoint Security for Android with ERA 6.x


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Do you have the port 9981 open on the server? It's the default port on which MDM listens. Have you tried connecting to MDM via a 3G connection besides wi-fi? Does the connection error appears immediately or after a while?

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  • 2 months later...

I am getting the same error. I have setup the MDC internally as a test before making this accessible from the internet.  I get the MDM server is up and running, but when I go to enroll the device I get the error above.

 

Error comes up automatically, accessing from an internal wireless network.  Firewall disabled on the server temporarily still same error. 

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