Venky 0 Posted July 4, 2013 Posted July 4, 2013 Hello i just signed-up to the new forum from wilders, just wanted to let you know that eset webfilter is blocking a legitimate website hxxp://comfort-software.com/ I use their software and they are all digitally signed.
Janus 210 Posted July 4, 2013 Posted July 4, 2013 Hello Venky The best approach is typically to follow the guidance from the Eset Kb. article: How do I submit a virus, website or potential false positive sample to ESET's lab? Regards, Janus
Administrators Solution Marcos 5,731 Posted July 5, 2013 Administrators Solution Posted July 5, 2013 The website will be unblocked in the next update. As mentioned by Janus, the best practice for reporting FPs is by following the instructions in the aforementioned KB article.
Venky 0 Posted July 5, 2013 Author Posted July 5, 2013 thanks, Web site works now, I was unaware of that such a KB article existed, I will reported it though that link from next time onwards.
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