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kyo

ERA Clients Server not found

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Hello,

Recently, I upgrade my ESET environment from 5.x to 6.x, after update ERA and ESET Endpoint Security clients I have problem with updates virus signatures.

In office all works fine, but always when client laptop is outside (have Internet connection) ESET can't update virus signatures and message Server not fount is displayed. 

Maybe I have something wrong in ERA configuration

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I have no proxy server in my organisation and no proxy is configured in ESET updates policy.

 

I tried completely disable firewall - problem persists .

 

 

What is wrong? 

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Thanks Marcos,,

But I haven't proxy server. 

 

 

I have no proxy server in my organisation and no proxy is configured in ESET updates policy.

 

 

I changed proxy option server from "default browser settings" to "do not use proxy", maybe this helps..

Thanks for this KB article - i didn't know about dual update profile configuration.

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