Jump to content

ELA deactivate clients


Recommended Posts

I'm unable to deactivate clients in ELA. There is no option to select clients. I'm missing a checkbox before the clients. 

post-2710-0-60947600-1430482927_thumb.jpg

Link to post
Share on other sites

I think so. Is it possible to be not logged in as security admin? I am the only one managing our licenses.

 

I created an account an added the licenses in that account.

 

 

post-2710-0-01047100-1430486368_thumb.png

post-2710-0-11150500-1430486383_thumb.png

Link to post
Share on other sites
  • Administrators

Would you PM me your public license ID (PLID) as well as security admin credentials so that I can check it out myself?

Link to post
Share on other sites

Thanks jraley!

 

I was able to deactivate the clients when i logged in with the license key. But we are managing mutiple licenses for multiple customers so i wanted to use my account where i added the customers who upgraded to v6. Logging in with license key means i could manage only that license.

 

Marcos i will send you a PM.

Link to post
Share on other sites
  • Administrators

A security administrator can deactivate only seats that were activated by him. The license owner can deactivate any seat after logging into ELA with a license key and ELA password.

Link to post
Share on other sites

And how do i activate clients with my security admin account and ERA Server? Clients are now already activated at (pushed) installation.

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...