Anti-Malware test failed with EEA 6.1.2222.1

[deszynda 0]

Hello,

I did a test from page hxxp://www.amtso.org/check-desktop-cloud-lookupsand was able to download a file. Windows showed an alert that this file can harm my computer but ESET Endpoint Antivirus 6.1.2222.1 did nothing. Follow by this page antivirus should not allow to download such file. I have default configuration of my EEA product. 

Please let me know if I should change any settings?

Thank you!

[foneil 335]

Did you enable ESET Live Grid when you installed EEA? ESET Live Grid is the cloud detection for ESET. 

[deszynda 0]

Yes. ESET Live Grid is enabled in my EEA.

[jimwillsher 62]

Strange, I'm using a (mostly) default configuration and it blocks it immediately for me.

[Marcos 3,383]

If you download eicar from hxxp://www.eicar.org/download/eicar_com.zip, is it detected and blocked by the web (http) scanner?

[deszynda 0]

Site hxxp://www.eicar.org/download/eicar_com.zipwas not available but after trying to download from https://secure.eicar.org/eicar_com.zip it was detected by ESET and automatically removed. But I've checked one more time and I'm able to download cloudcar.exe from amtso...

[deszynda 0]

I didn't change anything from 'Antivirus' and 'Web and email' sections in policies. Just update, tools and user interface.

[Marcos 3,383]

Do you see cloud information about running processes under Tools -> Running processes?

[deszynda 0]

Yesy. I see these informations about running processes.

[Marcos 3,383]

As long as Live Grid is enabled, cloud information among running processes is displayed and eicar test file is detected by web protection, there's absolutely no reason for Cloudcar not to be detected by web protection. A remote session may be needed for an ESET personnel to check it out. However, first you could shot a video showing all the above mentioned things.

[deszynda 0]

After I've updated EEA version to 6.1.2227.3 it finally worked.