FrancWest 0 Posted April 17, 2015 Share Posted April 17, 2015 During the install of Remote Administrator 6.0 setup fails during the database creation. The msi installer log reports the following after enabling verbose logging: MSI (s) (7C!A0) [16:30:10:422]: Creating MSIHANDLE (840) of type 790531 for thread 17312ERROR: (DbCreate) Statement execution failed. Error: Conversion of varchar-datatype to datetime-datatype resulted in an out-of-range value. File: C:\ProgramData\ESET\RemoteAdministrator\Server\SetupData\Database\SQLServer\CreateScripts\4_init_data.sql. Statement: INSERT INTO tbl_security_users (user_id, user_uuid, user_login, user_comment, password_change_timestamp, change_password_on_next_logon, password_expiration_interval_in_days, auto_logout_time_in_minutes, user_full_name, user_email, user_phone, user_state, disabled, native, removed, user_password_hash, user_password_salt) VALUES (5, dbo.ufn_uuid_str_to_binary('00000000-0000-0000-7002-000000000001'), 'system', '', '2012-01-26 12:00:00', 0, 1500, 10, 'System user', '', '', 0x, 0, 1, 0, 0x20, 0x20), (6, dbo.ufn_uuid_str_to_binary('00000000-0000-0000-7002-000000000002'), 'Administrator', '', '2011-10-12 12:00:00', 0, 1500, 10, 'Administrator', '', '', 0x, 0, 1, 0, ); MSI (s) (7C!A0) [16:30:10:422]: Closing MSIHANDLE (840) of type 790531 for thread 17312 Our SQL server is set to Dutch language settings. It appears that the script tries to insert a date in the US format while the server expects Dutch format. Any idea on how to solve this? Franc. Link to comment Share on other sites More sharing options...
Theor 0 Posted April 17, 2015 Share Posted April 17, 2015 Got exactly the same problem! My Server has German language and the error is the same as above! Need help pls! Link to comment Share on other sites More sharing options...
Former ESET Employees Timos 8 Posted April 21, 2015 Former ESET Employees Share Posted April 21, 2015 This is known issue when installing on non-english SQL Server. It is fixed in upcoming release, please wait for it. Link to comment Share on other sites More sharing options...
FrancWest 0 Posted April 23, 2015 Author Share Posted April 23, 2015 (edited) It's not the language of the SQL server installation, but the default language of the SQL server login used to create the database during setup. We have an English SQL server installation, but 'sa' has a default language of Dutch. Then ERA setup fails.... Any idea when the upcoming release will be available? Edited April 23, 2015 by FrancWest Link to comment Share on other sites More sharing options...
Former ESET Employees Timos 8 Posted April 23, 2015 Former ESET Employees Share Posted April 23, 2015 New version should be available in couple of weeks. Until then there is a temporary workaround: Set default language to English for the database root login and era login as well (both are provided to ERA server setup). Please note that it is not satisfactory to set the language to only one of the mentioned logins. Both must be set! The root login only for the time of ERA setup. ERA login language must remain permanent. Also note that changing the default language for a DB login may influence other applications (if they share the same login). Link to comment Share on other sites More sharing options...
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