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Licensing Question - How do I deactivate a license if the computer HD simply fails


dlaporte
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From what I understand ERAS will add a license back when it detects the Product has been uninstalled.

 

What happens if the the HD crashes and there is no way of uninstalling the Enpoint or AV software?

 

What happens if you choose to delete the device from ERAS

 

 

ty

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Edited by dlaporte
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TY Jim

 

by using a security admin account?

Im trying to create one and it's not emailing me back!

ughh..

Edited by dlaporte
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  • Administrators

You can register a security admin account in ELA portal. Afterwards you can request unit distribution by entering the appropriate public license ID. Once approved by the owner of the license, you will be able to manage units belonging to the license.

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