dlaporte 14 Posted April 15, 2015 Share Posted April 15, 2015 (edited) From what I understand ERAS will add a license back when it detects the Product has been uninstalled. What happens if the the HD crashes and there is no way of uninstalling the Enpoint or AV software? What happens if you choose to delete the device from ERAS ty Edited April 15, 2015 by dlaporte Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted April 15, 2015 Share Posted April 15, 2015 Remove it through ela.eset.com Link to comment Share on other sites More sharing options...
dlaporte 14 Posted April 15, 2015 Author Share Posted April 15, 2015 (edited) TY Jim by using a security admin account? Im trying to create one and it's not emailing me back! ughh.. Edited April 15, 2015 by dlaporte Link to comment Share on other sites More sharing options...
jimwillsher 65 Posted April 15, 2015 Share Posted April 15, 2015 You should be able to login to ELA using your V5 username and password I think. Your security admin account won't work, you need a separate password. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted April 15, 2015 Administrators Share Posted April 15, 2015 You can register a security admin account in ELA portal. Afterwards you can request unit distribution by entering the appropriate public license ID. Once approved by the owner of the license, you will be able to manage units belonging to the license. Link to comment Share on other sites More sharing options...
dlaporte 14 Posted April 15, 2015 Author Share Posted April 15, 2015 How long does it take to get an email after registering? Link to comment Share on other sites More sharing options...
dlaporte 14 Posted April 15, 2015 Author Share Posted April 15, 2015 (edited) I got it worked out. Thanks.. I just needed to RE-READ my initial emails from ESET.. Edited April 15, 2015 by dlaporte Link to comment Share on other sites More sharing options...
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