RHochstenbach 1 Posted April 13, 2015 Share Posted April 13, 2015 When I try to log in to the login page (https://ip_of_server:8443), I see the error message "Please enter a non-empty password", and then the login button is greyed out. I've verified that the credentials are correct. There is only one way for me to login, and that's by clicking on Change Password. When I change the password, I can log in. But I have to repeat this process every time I want to log in. It's the virtual appliance running on an ESXi server. Not sure if this is relevant, but during the OVF deployment of the appliance on vCenter I did not see a Properties screen, so I had to edit the ovf.xml file manually. Link to comment Share on other sites More sharing options...
bbraunstein 27 Posted April 13, 2015 Share Posted April 13, 2015 Not sure if this is relevant, but during the OVF deployment of the appliance on vCenter I did not see a Properties screen This "bug" has to do with directly connecting to the ESXi Console. The OVF template is for vCenter Servers only. So you will need to connect directly to a vCenter server using a vSphere Client. I had a similar issue when I was trying to upgrade. Really annoying how this wasn't made more obvious. Instead, I just mounted the .iso of installers and installed the components individually by hand. It wasn't easy... but eventually I got it up and running. Link to comment Share on other sites More sharing options...
RHochstenbach 1 Posted April 14, 2015 Author Share Posted April 14, 2015 I've found out what was causing the issues with logging in. It works fine on Windows systems but on Mac OS X it can't seem to read the password field, which causes the error message. So this is clearly a bug in the web application. @bbraunstein: the funny thing was that I was deploying this on a vCenter server, as the user manual instructed. Nevertheless, I don't have any issues with editing an xml file, but it looks a bit primitive. The file also didn't contain a field for default gateway, but I've changed that manually in the OS. Link to comment Share on other sites More sharing options...
bbraunstein 27 Posted April 14, 2015 Share Posted April 14, 2015 Well, I'm glad things still worked out for you anyway! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted April 14, 2015 Administrators Share Posted April 14, 2015 We'll leave this for our engineers and ask them to comment on it. Link to comment Share on other sites More sharing options...
Solution RHochstenbach 1 Posted April 20, 2015 Author Solution Share Posted April 20, 2015 I've managed to fix the issue. Apparently this was caused by the 1Password Browser Plugin. Disabling it allowed me to log in. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted April 20, 2015 Administrators Share Posted April 20, 2015 Thank you for sharing your findings with us, highly appreciated Link to comment Share on other sites More sharing options...
rmaclachlan 0 Posted May 2, 2015 Share Posted May 2, 2015 I too experienced this same issue, thanks for figuring out the cause as we are demoing this software before purchase and it looked like a rocky start Disabling the plugin lets me login but I'm not sure why it's causing issues to start, first time I've encountered an issue like that. I've started a thread on Agilebit's forum to see if they know: https://discussions.agilebits.com/discussion/40410/1password-extension-wont-log-in-properly-on-eset-remote-admin-console Link to comment Share on other sites More sharing options...
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