TheOneWhoNeedsHelp 0 Posted April 5, 2015 Share Posted April 5, 2015 Hello ESET Community, I was about to reinstall my ESET Smart Security when I noticed I need some files from the quarantine. Is there a way to restore the files from quarantine if the application was already deleted? I tried reinstalling it. But there is no file in my quarantine history. Thanks in advance. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,294 Posted April 6, 2015 Administrators Share Posted April 6, 2015 First of all, check if there are some *.ndf / *.nqf files in a subfolder of the c:\users folder. If there aren't any, quarantined files are no longer present on your pc. Link to comment Share on other sites More sharing options...
rugk 397 Posted April 6, 2015 Share Posted April 6, 2015 Normally if you uninstall ESS in the usual (not safe-mode) uninstaller it keeps the quarantine files, so they should be there. But please note that you have to install the same ESET product otherwise nothing may be shown in the Quarantine window. As for ESS the files should be located at %localappdata%\ESET\ESET Smart Security\Quarantine. Link to comment Share on other sites More sharing options...
Recommended Posts