daveatmoon 0 Posted April 4, 2015 Share Posted April 4, 2015 I am using Windows 7. I am trying to uninstall ESET Smart Security 8, which expired several days ago, in oder to reinstall the multi-computer version of ESET NOD32 Antivirus that I purchased online. That program won't load until I uninstall the old, inactive Smart Security. However when I call up the list of programs in Windows (Add/Remove programs) to uninstall Smart Security it does not appear on the list, even though the window still appears every time I turn the computer on. If I try and use my REVO Uninstaller program to remove it I get identical results. I can't unistall anyhting I can't find. How does one remedy this? Link to comment Share on other sites More sharing options...
rugk 397 Posted April 4, 2015 Share Posted April 4, 2015 (edited) Normally the uninstall entry should be shown correctly. However you should also use be able to use the "Uninstall" entry in the start menu. Or you uninstall it by running one of these commands from the command line: MsiExec.exe /i {75F06437-40F4-4A65-BC65-FC194D6B7EBA} "%programfiles%\ESET\ESET Smart Security\callmsi.exe" /i {75F06437-40F4-4A65-BC65-FC194D6B7EBA} Alternatively you can also download the correct version (32/64 bit) of the offline installer and run it. It should also result in uninstalling ESS. And if everything fails you can also use the safe mode uninstaller. Edited May 16, 2015 by rugk Link to comment Share on other sites More sharing options...
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