deanparkr 0 Posted March 28, 2015 Share Posted March 28, 2015 Hi I have just purchased a brand new Windows 8.1 PC. So everything is fresh out of the box. It is a custom build from a smaller OEM so it has no bloatware, its a clean Windows 8.1 install. Problem is when I install NOD32 the system keeps freezing shorly after boot up, aka when it starts the "Start up scan". The icon is spinning around in the system tray. The only way to stop the freezing is to uninstall NOD32. I have tried installing again but this issue keeps occurring as soon as NOD32 is installed. Just wondered if anyone had any ideas on this? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted March 30, 2015 Administrators Share Posted March 30, 2015 Does the problem go away if you temporarily disable startup scan tasks in Scheduler and restart the computer? Link to comment Share on other sites More sharing options...
LabVIEW707 13 Posted March 30, 2015 Share Posted March 30, 2015 Disable Windows Defender also. Keep in mind that Windows 8 comes with real time security running unlike 7. Link to comment Share on other sites More sharing options...
deanparkr 0 Posted March 30, 2015 Author Share Posted March 30, 2015 Does the problem go away if you temporarily disable startup scan tasks in Scheduler and restart the computer? Yes it does. I think I'll just leave the start up scan disabled. Thanks! Link to comment Share on other sites More sharing options...
yongsua 16 Posted March 31, 2015 Share Posted March 31, 2015 Does the problem go away if you temporarily disable startup scan tasks in Scheduler and restart the computer? Yes it does. I think I'll just leave the start up scan disabled. Thanks! But I would recommend you to enable start up scan after each successful update to ensure and maintain maximum protection. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted March 31, 2015 Administrators Share Posted March 31, 2015 Please enable startup scan tasks and use Process monitor to create a boot log as per the instructions here. When done, compress it, upload it to a safe location along with the output from ESET Log Collector and pm me the download link. Does the issue occur after every update when a startup scan is run or only after Windows starts? Link to comment Share on other sites More sharing options...
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