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Outlook 2013 stops working every time I install Nod32


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Guest rdc500

Ok, If Outlook 2013 is not bad enough Eset Nod 32 kills it. I just spent several hours with Charter and Microsoft and after 4 hours on the phone (Thank God for VOIP) we narrowed the problem to Eset. If I uninstall Eset Outlook 2013 works fine, downloads email and sends. Re-install Eset and it quits working and gives an error message can't connect to the server! What gives Eset?

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  • Former ESET Employees

If you disable integration with Microsoft Outlook within ESET NOD32 Antivirus, is the problem still there?

 

KB Article SOLN3314 shows the steps on how to do this

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  • ESET Moderators

Hello,

 

If you are using the IMAP protocol to download your email in Microsoft Outlook 2013, switching to Prerelease updates may solve the problem for you.

 

Regards,

 

Aryeh Goretsky

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