Why?

[LabVIEW707 13]

Why are so many security products filled with bugs and released to the public? Are we just all beta testers? Well except in the case of Eset Nod32. Hats off to ya guys for a mighty fine product. I have been away but now I am back. I have tried practically everything out there. My laptop is far from a slouch too. Windows 7 64bit I might add. Here is a list:

 

Norton IS = Slow updates, always doing something in the background, slow to catch malware, poor detection rate

Bitdefender IS = Increases overall boot time, black screen before logging in, only 1 person to reply to forum support, slows your system down a lot

Kaspersky IS = Slow updates, Slow opening of GUI, Slow to load after logging in, heavy on system after weeks

Avira = Constant rescanning of malware once detected, out dated GUI, Runs several processes

AVG Free = Uses a lot of ram, runs 6-8 processes, increases overall boot time, poor detection rate

360 Total Security = High rate of false positives, web shield is very slow to react, leaves a lot behind when uninstalled, no support forum

Avast Free = Detection rate has gone down hill, too much non security related stuff packed with it, annoying ads wanting you to upgrade

Comodo IS = High false positives, lots of pop ups, default configuration misses most malware

Webroot = Can take weeks to detect malware but it limits what the malware can do

F- Secure IS = Extremely heavy

Panda Free = 0 day malware detection is ok, slows system down at times, full scan took 6 hours

Trend Micro = Heavy on system

 

That about sums it up. I could get more in depth but you guys get the jist of it. I would say that other then Eset Nod32 Webroot and Panda Free rank up there. 

I like to try different products so i can tell my customers what to use. I am also a fan of Kaspersky but again it seems like they are always releasing patches to correct the bugginess. Mainly slow as hell updates. My laptop boots up in about 30 seconds from a cold boot. With BIS or KIS it increases to about 50-60 seconds. Even after a boot defrag and a disk defrag. With Eset it takes about 35 seconds. Eset Nod32's detection rate is also top notch. I can go to malC0de any day and it stops everything. But then why does AV Comparatives and AVTest rate it so poorly? AV Comparatives gives 360 almost perfect scores but yet anytime I have tested it it does horrible and has a high false positive detection rate. The only thing I can say Eset is lacking is an up to date GUI. Other then that it's perfect. I tried every product for at least 2 weeks. KIS I was using for 2 months. I am not throwing all these other products under the bus. I am just giving my honest opinion after spending time with each one. I just wish Eset would start getting the respect it deserves. 

Edited March 27, 2015 by LabVIEW707

[yongsua 16]

Thanks for the positive feedback. ESET indeed has low system impact. Besides, I wouldn't trust any testing organization or any other sources about the AV detection and performance as the results are always questionable. I would rather prefer to try and test it myself.

[SweX 871]

About the GUI, it may seem a bit out-dated since it hasn't had a big overhaul in a long time, but as long as it is easy to use, read, understand and navigate...I don't really care what it looks like, and as long as ESET stay away from the "big square button" type of GUI:s I couldn't be happier.

 

Regarding other GUI:s, I can't help but wonder if the Kaspersky users are a bit disappointed because they stayed with last years GUI design for their new beta...new year = new gui ? Not anymore it seems, and that's only positive in my book.

And the new Avira GUI.....well, I really don't understand what they were thinking when they made it.

 

When vendors feel it's time for a new GUI then please aim to make it better than the previous one, not the opposite.

Edited March 28, 2015 by SweX

[Margos 5]

F- Secure IS = Extremely heavy

Can't say that.I use it also on an other laptop(not the fastest)and it is not heavy at all,only during scan it is really heavy.But I must admit Eset is lighter and has no problems during scannning compressed archives.

[yongsua 16]

 

F- Secure IS = Extremely heavy

Can't say that.I use it also on an other laptop(not the fastest)and it is not heavy at all,only during scan it is really heavy.But I must admit Eset is lighter and has no problems during scannning compressed archives.

 

 

Lol == At first, I misread your name as "Marcos". Hahaha... Sorry for that.

[Margos 5]

 

 

F- Secure IS = Extremely heavy

Can't say that.I use it also on an other laptop(not the fastest)and it is not heavy at all,only during scan it is really heavy.But I must admit Eset is lighter and has no problems during scannning compressed archives.

 

 

Lol == At first, I misread your name as "Marcos". Hahaha... Sorry for that.

 

hahah yeah I'm Marcos making advertisement for F Secure as an Eset employee MarGos over and out

[rugk 397]

@Marcos would had a green background in his post so... no he isn't Marcos.

 

About the GUI: I think that's really a matter of taste. Personally I really like the actual GUI with it's simpleness and comfortability and it's still nice design.

However ESET is working on a new GUI and maybe the next version will already have this new GUI. Stay curious!

[LabVIEW707 13]

I got a free 90 days of F-Secure. Installed it and rebooted. Open up Process Explorer to find out it was using like 200-300MB of ram. Never mind it has a GUI inside a GUI. One main one and another one. Only had it installed for 48 hours. Was unimpressed. 

[Margos 5]

LabVIEW707 Unimpressed of what? What you tested exactly? To be honest i like Esets signatures, they are very good but zero day component sucks still.F Secure's Deepguard is way better. That's something Eset still has to improve a lot. F Secure has his weaknesses too.

[LabVIEW707 13]

Lol.........Eset Nod32 zero day sucks? Then why is it I can go to Malc0de or any other site daily and Eset catches 99% of things. Most of the time 100% of links Eset detects.

Malwaretips has downloadable malware packs daily. Eset detects 99% of them. Again please this is not an argument. I posted my opinion based on using various security solutions out there. If F-Secure is so good then use it Margos and go to the F-Secure forum. 

 

Check out this AV Comparatives on performance tests. Eset is #1 and F-Secure is ranked 13th. 

 

hxxp://chart.av-comparatives.org/chart1.php

 

My post was not to argue which av is the best. My post was mainly to praise Eset and ask the question "Why do so many companies release security products with tons of bugs". As in matter of fact Avast released a version, I think the when the 2015 one came out without all components even working. But yes this was an official release and not a beta.

Edited March 28, 2015 by LabVIEW707

[Margos 5]

Was not hating against Eset but it has still his weaknesses but performance is one of the best out there but F Secure i didn't notice that much more slowdown. I like both.

[TomFace 539]

 

...... My post was mainly to praise Eset and ask the question "Why do so many companies release security products with tons of bugs". As in matter of fact Avast released a version, I think the when the 2015 one came out without all components even working. But yes this was an official release and not a beta.

It's called business and the pursuit of happiness (making money). I am old enough to know better and get very weary of reading about test results which most likely are skewed (for whatever reason) this way or that way 95% of the time.  What I do know is how my daily experience feels. ESET fulfills my expectations (for years) without me having to know everything and be an expert (at everything). Not worrying is a good thing.

Edited March 28, 2015 by TomFace

[jadinolf 131]

 

 

...... My post was mainly to praise Eset and ask the question "Why do so many companies release security products with tons of bugs". As in matter of fact Avast released a version, I think the when the 2015 one came out without all components even working. But yes this was an official release and not a beta.

It's called business and the pursuit of happiness (making money). I am old enough to know better and get very weary of reading about test results which most likely are skewed (for whatever reason) this way or that way 95% of the time.  What I do know is how my daily experience feels. ESET fulfills my expectations (for years) without me having to know everything and be an expert (at everything). Not worrying is a good thing.

 

Could not agree more.

[TomFace 539]

 

 

 

...... My post was mainly to praise Eset and ask the question "Why do so many companies release security products with tons of bugs". As in matter of fact Avast released a version, I think the when the 2015 one came out without all components even working. But yes this was an official release and not a beta.

It's called business and the pursuit of happiness (making money). I am old enough to know better and get very weary of reading about test results which most likely are skewed (for whatever reason) this way or that way 95% of the time.  What I do know is how my daily experience feels. ESET fulfills my expectations (for years) without me having to know everything and be an expert (at everything). Not worrying is a good thing.

 

Could not agree more.

 

Yup-us old retired dudes (and dudettes) have to stick together~!

Edited March 28, 2015 by TomFace

[LabVIEW707 13]

Well I am far from young (just turned 45). And yes the true test of something is to actually try it on your system. Everyone has different pc's with different specs. So of course every product will perform differently. But when you have a a core i7 with 12GB of ram nothing should slow down your system. But unfortunately they do, As far as testing goes sometimes you think there is a conspiracy. AV Comparatives gives Eset a #1 rating in performance and a good rating in detection. AVTest gives poor ratings. 2+2 doesn't always equal 4. Just like Bitdefender is always a top scorer but their product is extremely buggy. Not for just me but thousands of other. Their support forum is a joke with 90% of posts going unanswred for weeks or months. The black screen login delay as been plaguing every Bitdefender user for about a year now. It's still not addressed. Kaspersky has had slow updates for years. Still not addressed. All Kaspersky tells you to do is submit a GSi log for them to look over. 

Edited March 28, 2015 by LabVIEW707

[jadinolf 131]

 

 

 

 

...... My post was mainly to praise Eset and ask the question "Why do so many companies release security products with tons of bugs". As in matter of fact Avast released a version, I think the when the 2015 one came out without all components even working. But yes this was an official release and not a beta.

It's called business and the pursuit of happiness (making money). I am old enough to know better and get very weary of reading about test results which most likely are skewed (for whatever reason) this way or that way 95% of the time.  What I do know is how my daily experience feels. ESET fulfills my expectations (for years) without me having to know everything and be an expert (at everything). Not worrying is a good thing.

 

Could not agree more.

 

Yup-us old retired dudes (and dudettes) have to stick together~!

 

VERY true.

[jadinolf 131]

Well I am far from young (just turned 45). And yes the true test of something is to actually try it on your system. Everyone has different pc's with different specs. So of course every product will perform differently. But when you have a a core i7 with 12GB of ram nothing should slow down your system. But unfortunately they do, As far as testing goes sometimes you think there is a conspiracy. AV Comparatives gives Eset a #1 rating in performance and a good rating in detection. AVTest gives poor ratings. 2+2 doesn't always equal 4. Just like Bitdefender is always a top scorer but their product is extremely buggy. Not for just me but thousands of other. Their support forum is a joke with 90% of posts going unanswred for weeks or months. The black screen login delay as been plaguing every Bitdefender user for about a year now. It's still not addressed. Kaspersky has had slow updates for years. Still not addressed. All Kaspersky tells you to do is submit a GSi log for them to look over. 

45? I have socks your age.

[TomFace 539]

 

Well I am far from young (just turned 45). And yes the true test of something is to actually try it on your system. Everyone has different pc's with different specs. So of course every product will perform differently. But when you have a a core i7 with 12GB of ram nothing should slow down your system. But unfortunately they do, As far as testing goes sometimes you think there is a conspiracy. AV Comparatives gives Eset a #1 rating in performance and a good rating in detection. AVTest gives poor ratings. 2+2 doesn't always equal 4. Just like Bitdefender is always a top scorer but their product is extremely buggy. Not for just me but thousands of other. Their support forum is a joke with 90% of posts going unanswred for weeks or months. The black screen login delay as been plaguing every Bitdefender user for about a year now. It's still not addressed. Kaspersky has had slow updates for years. Still not addressed. All Kaspersky tells you to do is submit a GSi log for them to look over. 

45? I have socks your age.

 

Yeah-other things older as well

 

Life is (or should be) good!

Edited July 2, 2015 by TomFace

[LabVIEW707 13]

@ TomFace thank you. 

[yongsua 16]

LabVIEW707 Unimpressed of what? What you tested exactly? To be honest i like Esets signatures, they are very good but zero day component sucks still.F Secure's Deepguard is way better. That's something Eset still has to improve a lot. F Secure has his weaknesses too.

You can use ESET HIPS interactive mode for preventing zero day attack.

[Margos 5]

 

LabVIEW707 Unimpressed of what? What you tested exactly? To be honest i like Esets signatures, they are very good but zero day component sucks still.F Secure's Deepguard is way better. That's something Eset still has to improve a lot. F Secure has his weaknesses too.

You can use ESET HIPS interactive mode for preventing zero day attack.

 

Yeah,if you want to click on 100 pop up Windows of the Hips module per day for every little thing.It is not bad in blocking but which user wants to handle so many requests every day?Stil Eset's weak point is the Hips.

[Marcos 4,920]

Yeah,if you want to click on 100 pop up Windows of the Hips module per day for every little thing.It is not bad in blocking but which user wants to handle so many requests every day?Stil Eset's weak point is the Hips.

I disagree. Have you seen how effective HIPS / AMS / EB is against new borne malware without nagging users with prompts?

[Margos 5]

@Marcos You mean even without interactive mode enabled?

[Marcos 4,920]

@Marcos You mean even without interactive mode enabled?

 

Yes, I mean default settings, ie. automatic mode. You can switch to smart mode which will prompt you for an action only if a potentially dangerous operation is attempted.

[Pentode 13]

Why are so many security products filled with bugs and released to the public?

 

I often wondered this myself with the last AV I had, kindly note 'with the last AV I had', meaning Nod32 excluded here. I stopped and thought why  and came up with the conclusion the beta testers might not have the same machine, set up and working conditions as your machine or mine, many a thing come into play here just waiting and eager to cause a conflict.

 

There are AV vendors, vendors and vendors, I came from a AV that offered pop-ups after pop-ups and installations of un requested software just to push their product..... and there were BSOD's after BOSD's due to driver files, there were complaints of slow downs after slow down, not surprising with all the rubbish they were pushing.

 

So, what was the beta tester's doing? To me it appeared they were doing 'sweet sod all', pardon the expression. I reckon their customers was doing the beta testing, I was a customer once.

 

NOD32 is a breath of fresh air, never once I have had any problems, it slapped my hands a time or two stopping me going to dodgy web sites..... and NOD32 ain't free, I've heard complaints about that not being free on other forums, nothing comes free ever  - there is always a reason, that reason may not be obvious.

 

No slow downs, no pop ups, no adverts and certainly no BSOD's.... that's how an AV should be isn't it? When it come's to handing 'freebies' out that's when I start to ask why, whats the catch?

 

Dave