Mrzocor 0 Posted March 24, 2015 Share Posted March 24, 2015 Why when I run a scan it finds problems, but doesn't get rid of them all? It cleans some, but doesn't do anything with the rest of them. It doesn't even clean them when you try to do it manually. Thanks. Link to comment Share on other sites More sharing options...
yongsua 16 Posted March 25, 2015 Share Posted March 25, 2015 Hi, what problems does the scan find? Can you pls have a screenshot and upload it here so that the moderators could help you resolve your issue. Thank You. Link to comment Share on other sites More sharing options...
ESET Insiders Podrska2NORT 5 Posted March 25, 2015 ESET Insiders Share Posted March 25, 2015 Did you try to listen to this ESET advice (from Knowledgebase):hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN117 Link to comment Share on other sites More sharing options...
Mrzocor 0 Posted March 25, 2015 Author Share Posted March 25, 2015 What is better a smart scan or an in-depth scan? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted March 25, 2015 Administrators Share Posted March 25, 2015 Please post the appropriate complete record from your threat or on-demand scanner log so that we know: 1, the full path to the file, 2. the detection name, 3, the action taken or error that was returned. Link to comment Share on other sites More sharing options...
rugk 397 Posted March 25, 2015 Share Posted March 25, 2015 (edited) @Mrzocor I think you're completely wrong with this question in this topic. However here are detailed explanations about the two modes and other information how to configure it more specifically: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2909#advfeatures To short it I would say a Smart scan is enough for a normal usage. Maybe a rarely in-depth scan may be useful, but you have to decide this by yourself. Edited March 25, 2015 by rugk Link to comment Share on other sites More sharing options...
Mrzocor 0 Posted March 25, 2015 Author Share Posted March 25, 2015 @Mrzocor I think you're completely wrong with this question in this topic. However here are detailed explanations about the two modes and other information how to configure it more specifically: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2909#advfeatures To short it I would say a Smart scan is enough for a normal usage. Maybe a rarely in-depth scan may be useful, but you have to decide this by yourself. Smart scan isn't the default setting on mine in-depth scan is. Link to comment Share on other sites More sharing options...
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