Jump to content

Archived

This topic is now archived and is closed to further replies.

geosoft

Remote Administrator Server dashboard always blank

Recommended Posts

Any idea why the RAS Dashboard in ERA 6 is always blank? 

 

post-117-0-03559000-1426859613_thumb.png

Share this post


Link to post
Share on other sites

It's strange that there are no data. Does the problem occurs also if you add a new ERAS-related reports? What about other tabs (Computer, AV/FW threats), are those reports blank too?

Share this post


Link to post
Share on other sites

Other reports works fine. AV Threats as well as Computers (we don't have Endpoint Security for firewall alerts). Running reports under Server Performance always shows 0 records for the last 24 hours. I have no idea why, since tbl_log_performance_server_event has data in it every 30 seconds.

Share this post


Link to post
Share on other sites

This is something that engineers will have to comment on. We'll keep you updated.

Share this post


Link to post
Share on other sites

Hello,

 

can you please set the logging verbosity to diagnostics, reproduce the issue and send me the tracelogs to check?

 

P.R.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...