geosoft 18 Posted March 20, 2015 Share Posted March 20, 2015 (edited) Any idea why the RAS Dashboard in ERA 6 is always blank? Edited March 20, 2015 by geosoft Link to comment Share on other sites More sharing options...
Administrators Marcos 4,482 Posted March 20, 2015 Administrators Share Posted March 20, 2015 It's strange that there are no data. Does the problem occurs also if you add a new ERAS-related reports? What about other tabs (Computer, AV/FW threats), are those reports blank too? Link to comment Share on other sites More sharing options...
geosoft 18 Posted March 20, 2015 Author Share Posted March 20, 2015 Other reports works fine. AV Threats as well as Computers (we don't have Endpoint Security for firewall alerts). Running reports under Server Performance always shows 0 records for the last 24 hours. I have no idea why, since tbl_log_performance_server_event has data in it every 30 seconds. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,482 Posted March 20, 2015 Administrators Share Posted March 20, 2015 This is something that engineers will have to comment on. We'll keep you updated. Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 867 Posted April 2, 2015 ESET Moderators Share Posted April 2, 2015 Hello, can you please set the logging verbosity to diagnostics, reproduce the issue and send me the tracelogs to check? P.R. Link to comment Share on other sites More sharing options...
Planetshadow 0 Posted June 17, 2015 Share Posted June 17, 2015 Was this ever resolved? I am having this exact issue. Link to comment Share on other sites More sharing options...
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