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Posted (edited)

Any idea why the RAS Dashboard in ERA 6 is always blank? 

 

post-117-0-03559000-1426859613_thumb.png

Edited by geosoft
  • Administrators
Posted

It's strange that there are no data. Does the problem occurs also if you add a new ERAS-related reports? What about other tabs (Computer, AV/FW threats), are those reports blank too?

Posted

Other reports works fine. AV Threats as well as Computers (we don't have Endpoint Security for firewall alerts). Running reports under Server Performance always shows 0 records for the last 24 hours. I have no idea why, since tbl_log_performance_server_event has data in it every 30 seconds.

  • Administrators
Posted

This is something that engineers will have to comment on. We'll keep you updated.

  • 2 weeks later...
  • ESET Moderators
Posted

Hello,

 

can you please set the logging verbosity to diagnostics, reproduce the issue and send me the tracelogs to check?

 

P.R.

  • 2 months later...
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