dcarey 2 Posted March 19, 2015 Share Posted March 19, 2015 I have a problem where sometimes an odd user will take it upon themselves to disable either the firewall protection or realtime protection, thinking it will somehow improve the performance of their computer (being trained by symantec endpoint protection). It seems there should be a task in remote administrator to force this back on. Or very least a policy I can set in ERA 6 that won't let end users disable either protection, but I'm not seeing that anywhere. Could be there, maybe just in an odd spot or not too clear. Thanks in advance, -Dave Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 944 Posted April 2, 2015 ESET Moderators Share Posted April 2, 2015 Hello Dave, I would recommend you to password protect the settings so the users shouldn't switch it off. There is an issue with it with the current build, but in the next which will be released it should work flawlessly. P.R. Link to comment Share on other sites More sharing options...
vadim 1 Posted May 27, 2015 Share Posted May 27, 2015 Same problem. Which "next build" should fix it, Peter? Has it been released already after 2 months? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted May 27, 2015 Administrators Share Posted May 27, 2015 Yes, the currently available version of Endpoint has the password-protect feature working correctly even for users with administrator rights. Link to comment Share on other sites More sharing options...
vadim 1 Posted May 27, 2015 Share Posted May 27, 2015 Oh.. I thought about remote enabling realtime protection and not about passwords, sorry ) And isn't there any way to turn realtime protection on still? Maybe command line utilities like ecmd.exe etc? Link to comment Share on other sites More sharing options...
mickeyshowers 0 Posted August 11, 2015 Share Posted August 11, 2015 I am also in need of this capability. I think the settings password may have been compromised and it will be changed but I would like to know if I can remotely re-enable protection. Link to comment Share on other sites More sharing options...
avielc 48 Posted March 13, 2016 Share Posted March 13, 2016 This issue has raised here as well. Is there any possible way to turn on real-time protection if the user has disabled it? On Mac clients for example, there is no time limit when you disable the protection, that's why creating a task\ policy to turn it back on, is a necessity. Thanks Link to comment Share on other sites More sharing options...
felix 0 Posted December 29, 2016 Share Posted December 29, 2016 Does anyone find the solution for this? I have eSet v6.7 and I want to be able to enable from the remote Administrator as well. Link to comment Share on other sites More sharing options...
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