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Latest update from Google Play removes icon in notification area


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Hello,

 

Just noticed this straight after updating ESET Mobile Security on a Samsung Galaxy SIII via Google Play minutes ago - the icon in the notification area is no longer showing, no matter the setting. However when viewing notifications from the drawer, it is visible under 'ongoing' saying "Mobile Security & Antivirus" and 'Maximum Protection'.

 

First time this has happened, only after this most recent update of ESET Mobile Security from Google Play.

 

ESET Mobile Security v 3.0.1300.0-0 on Android 4.3

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  • ESET Support

Hello,

 

since the latest update, notification icon is no longer visible in the notification bar because of implementation of Google recommendation. If any issue occurs, alert icon will appear. Right now, we are working on a new build. Notification icon will be visible again in older versions of Android (4 and older). It vill not be visible in version 5.

 

Release date: beginning of the next week. 

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Hi Peter,

 

Thank you so much for your fast response and answer.

 

Edit: Icon now showing again as of v 3.0.1305.0-0

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  • 1 month later...

Other AV products still have an active icon why not our product ESET?

Maybe because they haven't adjusted their apps for Android 5?

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