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ERA 6 repository problem


William Neves
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Go to solution Solved by Peter Randziak,

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I've been testing the ERA 6, and one problem has been a real pain in the , the repository works fine at start, but in sometime he just stops working, i reinstall the ERA and problem solved, one week later... same problem... anyone with the same problem?

post-6354-0-27573900-1426609695_thumb.jpg

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  • ESET Moderators
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Hello William,

 

please enable diagnostics logging, reproduce the issue, let it run for about an hour and send me the server tracelog for analysis.

You may send me a private message with the log, please keep a reference to this thread.

 

May I ask which exact window is on the screenshot?

 

Thank you.

 

P.R.

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Thanks for the quick answer :), this screen shows the options of agents to install, i've been seen this era problem and maybe it has been caused by my network, sometimes i cant ping the "repository.eset.com", i'm testing this possibility, if my theory fail i will send you the logs.

 

Thanks.

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