Backup Exec Warning: ERA6

[dcarey 2]

I just wanted to warn people. I have now had 3 Backup Exec Media servers hosed by ERA.

 

If you select the task to uninstall third party antivirus software on your media server, ERA will hose your Backup Exec Installation. It'll strip out most of the program files, services, leave an entry in add/remove programs, and leave the sql database behind. About the only way to recover is remove the sql instance, use the Symantec Cleanup tool to rip it out, reinstall Backup Exec, and recover you database and catalog. I figured I'd mention this to save others the hours of fun that I've had

 

Have experienced this with both Backup Exec 2012, and Backup Exec 2014.

 

Thanks

-Dave

[Marcos 5,074]

We will look into it and will report it to the maker of the uninstall tool.

[dcarey 2]

Thanks

 

-Dave