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Eset & Chrome


yesnoo
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I tried EAV & ESS currently installed.

No prob yet except one.

 

With both EAV & ESS latest version 8, on Google Chrome, slow webpage loading, page cannot be displayed & sometimes page not loading fully.

If I exclude Chrome under Protocol Filtering then no probs.

So it seems protocol filtering is affecting Chrome.

Any thing being done about this as I read the same here & other forums too?

 

Currently using Firefox & no probs yet.

But I find Firefox slow compared to Chrome.

Edited by yesnoo
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  • ESET Moderators

Hello yesnoo,

 

please try pre-release updates where new version of Internet protection module is available to check if it helps.

 

Please let us know if it helped.

 

P.R.

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This is my production system.

I dont try beta stuffs on this as I am not an expert & any probs then it will be difficult for me to solve.

 

 

But yes, I tried reinstalling Chrome & EAV/ESS & there is some prob with Eset & Chrome.

 

Currently trying Firefox & no probs.

 

 

And with ESS, I feel random slow down & think FW is the prob here.

So running EAV with no probs.

 

But want to run ESS & tried reinstalling but random slow down.

Dont know why but think FW is the prob as other features are same as EAV & EAV doesn't give slow down probs.

Edited by yesnoo
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  • ESET Moderators

Regarding Chrome, do you have SSL enabled? The following ESET Knowledgebase article may help:

 

Create an SSL scanning exception for the service or device

hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3487#exception

 

If the above solution doesn't resolve your issue, you can submit a support request where they can troubleshoot the issue further. 

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I always run security software with default settings.

And the default setting under ssl is "Do not scan ssl protocol".

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Had to uninstall Eset AV due to brutal performance issues with Chrome.

EAV 8,Windows 8.1

New Av has no problems.

Edited by GreyGhost
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Had to uninstall Eset AV due to brutal performance issues with Chrome.

EAV 8,Windows 8.1

New Av has no problems.

 

You may try the pre-release version as the Peter mentioned from the previous post.

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Running with pre-release updates now.  Updated to virus definitions  11366P.

So far so good? :)

 

Still not updating virus signature database first thing in the morning. 

I will report other results later today.

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The pre-release updates fixes the problem(s) I was having. 

Internet navigating is much faster.  Chrome initializes much faster.

The only problem remaining is updating virus definitions when I turn my computer on.

This problem has existed since version 8 came out.

Edited by GreyGhost
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The pre-release updates fixes the problem(s) I was having. 

Internet navigating is much faster.  Chrome initializes much faster.

The only problem remaining is updating virus definitions when I turn my computer on.

This problem has existed since version 8 came out.

 

Nice to hear that the pre-release update fixes most of your problem. However, may I know what is the updating virus definitions issue are you encountering? 

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The pre-release updates fixes the problem(s) I was having. 

Internet navigating is much faster.  Chrome initializes much faster.

The only problem remaining is updating virus definitions when I turn my computer on.

This problem has existed since version 8 came out.

 

Nice to hear that the pre-release update fixes most of your problem. However, may I know what is the updating virus definitions issue are you encountering? 

 

When I turn my computer on, Eset loads and attempts a virus definition update.  However, I get an error and the update is unsuccessful. I have to update by manually clicking the update button.

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I guess that ESET runs the automatic update before your Internet connection is available. Hope the moderators would able to resolve your issue.

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About your update issues I think @yongsua may be right. However it would be good to know what the update logs say.

But if it is such a "no connection" issue then maybe you can try some tips mentioned in this topic. At least for troubleshooting this could be useful.

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If you only have this issue at startup or coming from sleep but it updates normally afterwards, then it's most likely that an internet connection hasn't be established before the product checks for updates. Some have problems with this and some don't, it varies from computer to computer.

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