yesnoo 1 Posted March 12, 2015 Share Posted March 12, 2015 (edited) I tried EAV & ESS currently installed. No prob yet except one. With both EAV & ESS latest version 8, on Google Chrome, slow webpage loading, page cannot be displayed & sometimes page not loading fully. If I exclude Chrome under Protocol Filtering then no probs. So it seems protocol filtering is affecting Chrome. Any thing being done about this as I read the same here & other forums too? Currently using Firefox & no probs yet. But I find Firefox slow compared to Chrome. Edited March 12, 2015 by yesnoo Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,177 Posted March 18, 2015 ESET Moderators Share Posted March 18, 2015 Hello yesnoo, please try pre-release updates where new version of Internet protection module is available to check if it helps. Please let us know if it helped. P.R. Link to comment Share on other sites More sharing options...
yesnoo 1 Posted March 18, 2015 Author Share Posted March 18, 2015 (edited) This is my production system. I dont try beta stuffs on this as I am not an expert & any probs then it will be difficult for me to solve. But yes, I tried reinstalling Chrome & EAV/ESS & there is some prob with Eset & Chrome. Currently trying Firefox & no probs. And with ESS, I feel random slow down & think FW is the prob here. So running EAV with no probs. But want to run ESS & tried reinstalling but random slow down. Dont know why but think FW is the prob as other features are same as EAV & EAV doesn't give slow down probs. Edited March 18, 2015 by yesnoo Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted March 18, 2015 ESET Moderators Share Posted March 18, 2015 Regarding Chrome, do you have SSL enabled? The following ESET Knowledgebase article may help: Create an SSL scanning exception for the service or device hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3487#exception If the above solution doesn't resolve your issue, you can submit a support request where they can troubleshoot the issue further. Link to comment Share on other sites More sharing options...
yesnoo 1 Posted March 18, 2015 Author Share Posted March 18, 2015 I always run security software with default settings. And the default setting under ssl is "Do not scan ssl protocol". Link to comment Share on other sites More sharing options...
GreyGhost 9 Posted March 23, 2015 Share Posted March 23, 2015 (edited) Had to uninstall Eset AV due to brutal performance issues with Chrome. EAV 8,Windows 8.1 New Av has no problems. Edited March 23, 2015 by GreyGhost Link to comment Share on other sites More sharing options...
yongsua 16 Posted March 24, 2015 Share Posted March 24, 2015 Had to uninstall Eset AV due to brutal performance issues with Chrome. EAV 8,Windows 8.1 New Av has no problems. You may try the pre-release version as the Peter mentioned from the previous post. Link to comment Share on other sites More sharing options...
GreyGhost 9 Posted March 24, 2015 Share Posted March 24, 2015 Running with pre-release updates now. Updated to virus definitions 11366P. Link to comment Share on other sites More sharing options...
yongsua 16 Posted March 24, 2015 Share Posted March 24, 2015 Running with pre-release updates now. Updated to virus definitions 11366P. So far so good? Link to comment Share on other sites More sharing options...
GreyGhost 9 Posted March 24, 2015 Share Posted March 24, 2015 Running with pre-release updates now. Updated to virus definitions 11366P. So far so good? Still not updating virus signature database first thing in the morning. I will report other results later today. Link to comment Share on other sites More sharing options...
GreyGhost 9 Posted March 24, 2015 Share Posted March 24, 2015 (edited) The pre-release updates fixes the problem(s) I was having. Internet navigating is much faster. Chrome initializes much faster. The only problem remaining is updating virus definitions when I turn my computer on. This problem has existed since version 8 came out. Edited March 24, 2015 by GreyGhost Link to comment Share on other sites More sharing options...
yongsua 16 Posted March 25, 2015 Share Posted March 25, 2015 The pre-release updates fixes the problem(s) I was having. Internet navigating is much faster. Chrome initializes much faster. The only problem remaining is updating virus definitions when I turn my computer on. This problem has existed since version 8 came out. Nice to hear that the pre-release update fixes most of your problem. However, may I know what is the updating virus definitions issue are you encountering? Link to comment Share on other sites More sharing options...
GreyGhost 9 Posted March 25, 2015 Share Posted March 25, 2015 The pre-release updates fixes the problem(s) I was having. Internet navigating is much faster. Chrome initializes much faster. The only problem remaining is updating virus definitions when I turn my computer on. This problem has existed since version 8 came out. Nice to hear that the pre-release update fixes most of your problem. However, may I know what is the updating virus definitions issue are you encountering? When I turn my computer on, Eset loads and attempts a virus definition update. However, I get an error and the update is unsuccessful. I have to update by manually clicking the update button. Link to comment Share on other sites More sharing options...
yongsua 16 Posted March 25, 2015 Share Posted March 25, 2015 I guess that ESET runs the automatic update before your Internet connection is available. Hope the moderators would able to resolve your issue. Link to comment Share on other sites More sharing options...
rugk 397 Posted March 25, 2015 Share Posted March 25, 2015 About your update issues I think @yongsua may be right. However it would be good to know what the update logs say. But if it is such a "no connection" issue then maybe you can try some tips mentioned in this topic. At least for troubleshooting this could be useful. Link to comment Share on other sites More sharing options...
GreyGhost 9 Posted March 25, 2015 Share Posted March 25, 2015 Logs->Events only show successful updates. There are no entries for failed updates. Link to comment Share on other sites More sharing options...
SweX 871 Posted March 25, 2015 Share Posted March 25, 2015 If you only have this issue at startup or coming from sleep but it updates normally afterwards, then it's most likely that an internet connection hasn't be established before the product checks for updates. Some have problems with this and some don't, it varies from computer to computer. Link to comment Share on other sites More sharing options...
yongsua 16 Posted March 26, 2015 Share Posted March 26, 2015 You may need to untick the scheduled automatic update task after user logon to prevent from reproducing the issue. Link to comment Share on other sites More sharing options...
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