Server security language change

[Erlend 0]

Hi

 

what setting controls the display language of server security?

os/display lang/region has not been changed.

we did see a sudden change in the display language for some non-persistent devices.

 

[Marcos 5,468]

The product language can be changed only by uninstalling and reinstalling the product.

[Erlend 0]

hm

i don't believe so, because the same image is used for multiple groups of devices and the display language is only wrong for servers residing in some OU's

[Marcos 5,468]

The product language can be selected at the beginning of the installation or via the msi parameters PRODUCT_LANG or PRODUCT_LANG_CODE. The language cannot be changed once the ESET security product has been installed.

[Erlend 0]

how do you explain this?

language during install was english, this was generated this morning as a test.

sadly i forgot to take a screenshot of the UI in the same language, and now it has reverted to english again.

Module Realtimebeveiliging van bestandssysteem - Threat Alert triggered on computer XXXXXX: C:\users\..... contains Eicar testbestand. Action: opgeschoond door te verwijderen

 

 

[Erlend 0]

not all servers had reverted






add remove change

Edited November 27 by Erlend

[Marcos 5,468]

9 minutes ago, Erlend said:

language during install was english, this was generated this morning as a test.

If you chose English during the installation, the product should be installed in English.

If it's an email notification which is in a different language and the GUI is in English, it could be caused by a changed language code in the registry. As I wrote, the product language cannot be changed without reinstalling the product in a different language.

Please provide logs collected with ESET Log Collector and also raise a support ticket so that the case is tracked.