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ESET suddenly warns, "The application has been modified."


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Posted

ESET Endpoint Security 11.1.2052.0
Windows11

I heard from some users that their PCs suddenly started getting the warning in the attached file (English translation below). It is not always present and cannot be reproduced. Then, it doesn't affect communication in particular.
Do you know why this warning came out of nowhere?

== English translation in the warning dialog message ==
ESET suddenly warns, "The application has been modified."

One of the rule applications (spooler subsystem application) has changed.
If you are unsure whether this change is legal, disable any previously created permission firewall rules.
Application path: C:\Windows\System32\spoolsv.exe (PID 5536)
Signatory: Microsoft Windows
Publisher: Microsoft Corporation
Evaluation: Detected 2 weeks ago

Disable Allow Firewall Rules?
===

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  • Administrators
Posted

ESET will notify you if you have custom firewall rules created for an application which is later modified. By default, you are not asked if the application is signed and trusted but this can be changed in the advanced setup. If you have ESET configured to not ask about trusted application and allow the communication automatically, and you still receive the interactive dialog, please raise a support ticket for further troubleshooting assistance.

Posted

Thank you for the reply.

Is there a policy setting (Admin Console) that does not display this warning?

  • Administrators
  • Solution
Posted

Is it just spoolsv.exe that the user was asked about? Does it help if you add it to the list of applications excluded from modification detection?

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Posted

Thank you for the replay.

Yes. There are no particular problems such as being unable to print, but some users have contacted us saying that warnings have started to appear.

I added a policy in the admin console to exclude spoolsv.exe from application modification detection. I'd like to see how it goes.

Posted

Since then, we have received no more inquiries about the trouble, so we have determined that this policy setting has brought it under control. Thank you for the information.

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