graham1957 0 Posted March 10, 2015 Share Posted March 10, 2015 Hi All, I'm new to the forum. I've had Eset Smart Security installed for some while without problems. I've just had a message come up in my action center warning of a security issue with the message 'Eset Smart Security reports that it is turned off'. I'm not sure if this has occurred after a windows update. My windows firewall is on. Is this a clash of Eset security and windows security? I've tried turning Eset Smart Security on but nothing happens. If I go to programs and click on Eset Smart Security I get an error message come up saying 'error communicating with kernel'. Should I be concerned and what should I do? Any help appreciated. Thanks. Link to comment Share on other sites More sharing options...
TomFace 539 Posted March 10, 2015 Share Posted March 10, 2015 (edited) Hello and welcome graham1957. Not sure what version of windows and ESET you are running, but here is a knowledgebase article on the kernel error.hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2280&actp=search&viewlocale=en_US&searchid=1426006545879 I had a similar problem previously (with a blank gui window and a kernel error)https://forum.eset.com/topic/3438-blank-eset-window/ Edited March 10, 2015 by TomFace Link to comment Share on other sites More sharing options...
yongsua 16 Posted March 10, 2015 Share Posted March 10, 2015 May I know what operating system are you using? Windows 8? Link to comment Share on other sites More sharing options...
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