Jump to content

Recommended Posts

Posted

I am unable to get ESET Antivirus working. Generally this was just an issue compilation that was easily fixed by installing gcc-12 library. Or if SecureBoot is enabled, sign the keys and it gets fixed. This time gcc-12 is installed. SB is disabled but still not working. Any recommendations. Logs are attached. 

The files were larger than 200MB, removed syslog & syslog.1 

eea_logs_2024-11-08T11:13:03+05:00.zip

  • ESET Staff
  • Solution
Posted

Hi,

according to provided logs, you are running kernel which was compiled by gcc-11 and this version is missing on your machine, therefore our product isn't able to compile RTP and WAP kernel modules. 

Kernel loaded during boot, there you can see used compiler (gcc 11.3.0).

Linux version 5.19.0-35-generic (buildd@lcy02-amd64-020) (x86_64-linux-gnu-gcc (Ubuntu 11.3.0-1ubuntu1~22.04) 11.3.0

Error from product about missing compiler

eea[1203]: ESET Endpoint Antivirus error: Error compiling kernel modules. Please install GCC version 11.3.0 which was used for kernel compilation.

Installation of gcc-11 should resolve your issue.

Regards,
Kurco
 

 

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...