ESET Secure Data unlicensed (error 0xC0360007)

[Daamu32 0]

Hello, today I received the latest update from ESET which includes the new ESET Folder Guard feature. By coincidence, I remembered that I had an old encrypted .eed file. When I tried to open it, I got the message mentioned in the title: 

Quote

 

Failed to authenticate or mount encrypted virtual drive.

The product is not licensed. error 0xC0360007’.

 

Also, I tried to create a new drive and even if I click on the virtual or removable drive option, nothing happens.
Any information would be appreciated.
Thanks very much.
 

[Marcos 5,741]

Please raise a support ticket for further assistance with troubleshooting this issue.

[Daamu32 0]

I will do it, thank you