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False positive on brand new website


Go to solution Solved by Marcos,

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Posted

I just registered a brand new website awhile ago through a reliable hosting and domain provider. The website has been automatically blocked by ESET from the start. I had to turn off the AV to install a fresh copy of Wordpress from their official website.  I already sent two emails to samples@eset.com but still no answer from their team. We did a virus check with Namecheap.com and nothing came up. As I said everything was freshly set up, so I'm a 100% sure that this is a false positive.

 

The website is https://www.budgetpotovanja.si

 

Could you please help me out?

 

Thank you!

  • Administrators
Posted

I was able to open the website without any detection or block from ESET. Could you please provide a screenshot of what was blocked?

Posted

Eset blocks the web site using Firefox;

image.thumb.png.4df83e2ea0350bdd0e28d243c9718a8f.png

Posted

This must be somehow related to Firefox, then.  The website opens just fine, without ESET warnings, in Chrome and Edge.

Have a great weekend.

Regards,
Phil

  • Administrators
  • Solution
Posted

It was the IP address which was blocked. It was unblocked earlier today.

Posted
1 hour ago, Marcos said:

It was the IP address which was blocked. It was unblocked earlier today.

Thank you so much. It seems to work now! What IP address was blocked and what was the reason? I would also like to thank everyone else who committed to this thread.

Posted (edited)
16 hours ago, Anze said:

What IP address was blocked

162.0.217.32.

Edited by itman
  • 4 weeks later...
Posted

My site 360rumors.com is also having this issue, a customer of mine was not able to open it because ESET was blocking the site.

 

I have not emailed the sample because I was not sure what sample you were asking for. 

  • Administrators
Posted
2 hours ago, Dev123 said:

My site 360rumors.com is also having this issue, a customer of mine was not able to open it because ESET was blocking the site.

The IP address has been unblocked.

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