Leafeon 0 Posted March 7, 2015 Share Posted March 7, 2015 As the title goes, I sent a ticket as feedback for an issue I was having with Lightshot, hoping to get it fixed of course, but I later received an email that read this: Здравствуйте,Ваше обращение зарегистрировано под номером 986919Пожалуйста, не отвечайте на данное сообщение и дождитесь ответа на Ваш вопрос от специалистов. С уважением,Служба технической поддержки ESET Russia My support request is 100% English and even says that my "Country" is "United States". Is this normal..? And can somebody translate? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,712 Posted March 7, 2015 Administrators Share Posted March 7, 2015 Please drop me a pm with your username so that I can check your license details. Couldn't it be that you purchased your license in Russia? Link to comment Share on other sites More sharing options...
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