Request for Support to Disable Policies and Uninstall ESET Products

[zqaroush 0]

Dear ESET Support Team,

I am reaching out to request assistance regarding our ESET Business account. My license has expired, and I am unable to access ESET PROTECT and ESET Inspect in my account. Without these tools, I am unable to disable encryption and other active policies currently applied to our PCs.

Could you please guide me on how to:

1. Disable the existing policies (encryption and others) across our devices.
2. Uninstall ESET products from our PCs in the absence of ESET PROTECT and ESET Inspect.

Your support in resolving these issues promptly would be greatly appreciated, as it is critical for our operations.

Thank you in advance for your assistance.

Best regards,

[Marcos 5,733]

Please raise a support ticket for further assistance with troubleshooting this issue.