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Companies Group in ESET ( Cloud instance) need to remove


Microbe

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Hi ESET Team, 

See the below client request :

Please advise how to delete this group which was created automatically on ESET Cloud. Two machines in this group ran the installer via email link and started showing up here. I already have a dynamic group where these two machines are visible and don’t want to keep this group in the console.

 

image.thumb.png.4424008c98427272977de1a41977b698.png

 

 

image.png.4c25bd3cd163c7b337ae5e8486592f22.png

 

They are not MSP client , so currently they are using ESET Business account for license management

 

 

 

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Hi Marcos, 

In what section from EBA, I've tried to activate ESET PROTECT and create an installer and as per checking i have the same situation :

 

I have Companies from ESET PROTECT 

image.png.2f4cdecd589f12e13b8fb3ce107b15d0.png

I also have the same structure from our client 

From EBA there is no option for me to remove the 'Companies'

image.thumb.png.6b019b363a37b70b1ad3f2958a978686.png

 

 

I search the tree structure from this source : https://help.eset.com/protect_admin/91/en-US/static_group_tree.html

image.thumb.png.e02b5e54d93c097c08d4040fa1954538.png

 

I think by default the structure from Static group will be All > 'Companies' is that correct ?

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