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Remove ESET Endpoint Web Control Popup from the User?


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So we have web control setup on our admin portal with restrictions on websites. But users are constantly being nagged that a web control block has occurred (image attached of the popup). Although i get the importance of these they are constant because a lot of these popups occur even when not browsing the internet for some reason, so two questions please:

  1. Why do the blocks/popups occur on non web browser traffic, and is there a way to limit these or stop them?
  2. Can we just remove the user from getting the popup altogether but still have the blocks logged at user and our portal end?

thanks in advance

Richard

 

eset popup.png

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That is perfect thank you.

Can i just check, if I was to set this up as a new policy to use through the business, would i always need it to be at the top of the policy list to ensure it applies to anything below it?

Attached example of one structure we have, so I would need it above these two to ensure that web control turns off?

 

thanks in advance

Screenshot 2024-10-16 101638.png

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