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Cannot add license on ESET PROTECT On-prem.


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Hi,

I am facing the problem cannot add license on ESET PROTECT On-prem.

Tried to add license (Enterprise) on ESET Protect web console but can't to do.Error msg. as below figure.

Please suggest and let me know what I should do.

image.png.5b93c1c5d31f49e909a588085adf3970.png

 

Tried to click synchronization but still showed error “interrupted” 

image.png.e7a353446b6adbb087dd6f35dbf5157f.png

 

Error description,
I attached error description in txt file as well.

image.png.165e1dd74f2e1dc3e3bb968d354217e7.png

 

Remark: can add license (Enterprise) on EBA as normal.
image.thumb.png.5cbf0183be2b6cdbb849caf475e705b7.png

 

Best regards,

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