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16.2.15.0 EOL Support for non-ACS systems


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Hello Eset Product Team/Staff,

 

We are using many Windows 10 machines without the support for Azure Code Signing, (we can't update them for several reasons). 

ESET version 16.2.15.0 is currently updates its modules and signatures without a issue. As I read an article  EOL OF Version 16 is due on November 2024.

Previously ESET extended Support for Windows 7 with version 16 (still supporting with signature and module updates if  I am not mistaken).

 

Our question is how how long you will support  and provide Signature and Module updates for version 16.2.15.0  (Windows 10 Without ACS Support)?

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1 hour ago, Tim_01 said:

Our question is how how long you will support  and provide Signature and Module updates for version 16.2.15.0 

Quote

What will happen with endpoint products AFTER they reach "End of Life"?

The protection status of your ESET product will turn Red as a last reminder.

status_red_blurred

Module updates will no longer be provided (each product version will be disconnected from update servers soon after its End of Life date and ESET will no longer share specific cut-off dates from update servers).
hmtoggle_plus1 What are module updates?

Your ESET product checks for new components, including product modules and Detection engine updates many times each day. Along with our other multilayered technologies (such as DNA detection, behavioral detection and blocking and machine learning), regular module updates help to ensure that you are protected against the latest known threats.

What are the different ESET product update and release types?

No new operating systems support will be provided.

No technical support or security and stability updates are available for these versions.

No new documentation will be created or updated.

 

Ref.: https://support-eol.eset.com/en/trending_eol_products.html

Edited by itman
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22 hours ago, Tim_01 said:

Hello Eset Product Team/Staff,

 

We are using many Windows 10 machines without the support for Azure Code Signing, (we can't update them for several reasons). 

ESET version 16.2.15.0 is currently updates its modules and signatures without a issue. As I read an article  EOL OF Version 16 is due on November 2024.

Previously ESET extended Support for Windows 7 with version 16 (still supporting with signature and module updates if  I am not mistaken).

 

Our question is how how long you will support  and provide Signature and Module updates for version 16.2.15.0  (Windows 10 Without ACS Support)?

@Marcos@Peter Randziak can you please check this with your product team and get back to me with a feedback.

Our request is to extend support for Internet Security 16.2.15.0 as we can't update our Windows 10 Operating Systems for several reasons.

 

 

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  • ESET Moderators

Hello @Tim_01,

the date for the cut-off i.e. stopping the updates for v.16 hasn't been set, few weeks ago the v.14 was terminated.

May I ask what prevents you from installing the updates bringing the Azure Code Signing support?

P.S. if you have many machines, as you mentioned you probably should be using the ESET Endpoint products, having remote management capabilities.

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