Jump to content

Installation fail for ERA Mobile Device Connector


pacek
 Share

Recommended Posts

Hi,

I found issue with Full (All components ERA install) and standalone installation of MDC.

While I'm installing MDC I have error as on attached pic.

I'm logged in as an domain admin so I have full privileges to make this installation.

Any ideas?

 

Pacek

post-6612-0-72141000-1425386363_thumb.jpg

Link to comment
Share on other sites

  • Administrators

Is it only MDC that is failing to install? Did you install ERAS and other components without issues on that computer?

Link to comment
Share on other sites

I had to uncheck MDC from installation, then i get ERAS installed. I need MDC for my mobile devices. I think there is an issue with Windows service registration.

I also tried separate installation on (msi package) with the same error.

Platform on which I perform Installation:

Windows Server 2012 R2 VM hosted on WIndows Server 2012 R2 Hyper-V.

Link to comment
Share on other sites

  • ESET Moderators

Hello,

 

we haven't received the logs to check, yet.

You can send them to me via private message.

 

By the way do have ERA v.5 installed by any chance on the system?

Or services registered with name "EraMDMCoreSvc" or "ESET Remote Administrator Mobile Device Connector"

 

P.R.

Link to comment
Share on other sites

  • 2 weeks later...

Hi,

 

I have that same problem, RA Server installed without any problem, but this wont - error 1923.

 

MSI (s) (C8:90) [10:51:01:998]: Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=1300000)
MSI (s) (C8:90) [10:51:01:998]: Executing op: ServiceInstall(Name=EraMDMCoreSvc,DisplayName=ESET Remote Administrator Mobile Device Connector,ImagePath="D:\Program Files\ESET\RemoteAdministrator\MDMCore\ERAMDMCore.exe",ServiceType=16,StartType=2,ErrorControl=32769,,,,StartName=NT AUTHORITY\NETWORK SERVICE,Password=**********,Description=ESET Remote Administrator Mobile Device Connector service.)
MSI (s) (C8:90) [10:51:01:998]: Transforming table Error.

Błąd 1923. Nie można zainstalować usługi „ESET Remote Administrator Mobile Device Connector” (EraMDMCoreSvc). Sprawdź, czy masz wystarczające uprawnienia do instalowania usług systemowych.
MSI (s) (C8:90) [10:51:15:638]: Transforming table Error.

MSI (s) (C8:90) [10:51:15:638]: Produkt: ESET Remote Administrator Mobile Device Connector - Błąd 1923. Nie można zainstalować usługi „ESET Remote Administrator Mobile Device Connector” (EraMDMCoreSvc). Sprawdź, czy masz wystarczające uprawnienia do instalowania usług systemowych.

MSI (s) (C8:90) [10:51:15:638]: Transforming table Error.
 

Any solution?

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...