kapela86 11 Posted 3 hours ago Share Posted 3 hours ago I logged in to EBA (haven't logged in there for a long time) and I noticed that some device names are VERY VERY old. We changed device naming about 2 years ago and some are not updated. There are lots of computers with "DESKTOP-xxxxxxx" names and "LAPTOP-xxxxxxx", also additional two with PCxxx (where xxx is a number). We don't use that naming schemes anymore. I also see 3 computers with the same name "DESKTOP-QK2T299" and each is activated with different last seen date. We use ESET Protect On-Prem and i see correct names there. Licence ID is 3AJ-WM9-V2H Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted 3 hours ago Administrators Share Posted 3 hours ago Are you saying that the computer name in the Device column is not updated? Asking to make sure that you didn't confuse it with the seat name which can be edited only manually in EBA: Quote Link to comment Share on other sites More sharing options...
kapela86 11 Posted 3 hours ago Author Share Posted 3 hours ago Yes, I'm talking about "Device" column. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted 2 hours ago Administrators Share Posted 2 hours ago Please raise a support ticket as further investigation is needed. It could be that the security product didn't detect the change and or it did not propagate to the licensing servers. Quote Link to comment Share on other sites More sharing options...
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