lfduck 0 Posted September 12 Share Posted September 12 I've changed my phone device, so now I've installed ESET Mobile Security Google Play, from the playstore. The only option I found to activate the product was the free subscription. The problem seems to be that the product I paid for is no longer supported, but my subscription should be valid until November. Any help would be amazing. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted September 12 Administrators Share Posted September 12 You have a subscription associated with your email address lXXXXk@gmail.com and it's still valid. If you have your Google Play account associated with this email address, ESET Mobile Security should use this subscription automatically. Otherwise you can enter your key in the main application menu -> Subscription. Quote Link to comment Share on other sites More sharing options...
Lettuce 0 Posted September 12 Share Posted September 12 Hello. As this is a Play Store subscription there is no license key sent in the email. Any idea how this can be restored as I installed it on a new device and still cannot get this activated :( Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted September 13 Administrators Share Posted September 13 8 hours ago, Lettuce said: Hello. As this is a Play Store subscription there is no license key sent in the email. Any idea how this can be restored as I installed it on a new device and still cannot get this activated Please elaborate more on the issue you're having. We are not seeing any in your ESET HOME account: Quote Link to comment Share on other sites More sharing options...
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