santoso 7 Posted September 5 Share Posted September 5 Hello, We have problem with policy 1. Policy status is older, when i create policy then apply to this endpoint there is nothing happen 2. Policy is blank, thre is no policy in this endpoint. when i create policy then apply to this endpoint there is nothing happen Agent connection is normal and actual How to solved this, please help Thank you, Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,290 Posted September 5 Administrators Share Posted September 5 Probably a server trace log created with debug or trace verbosity will be needed. Please raise a support ticket for assistance with further troubleshooting. Quote Link to comment Share on other sites More sharing options...
santoso 7 Posted September 5 Author Share Posted September 5 55 minutes ago, Marcos said: Probably a server trace log created with debug or trace verbosity will be needed. Please raise a support ticket for assistance with further troubleshooting. Found this error root@esetav:/home/adminrs# tail -f 100 /var/log/eset/RemoteAdministrator/Server/trace.log tail: cannot open '100' for reading: No such file or directory ==> /var/log/eset/RemoteAdministrator/Server/trace.log <== 2024-09-05 08:27:55 Error: NetworkModule [Thread 7f72848cb700]: remote_endpoint: Bad file descriptor [system:9 at (unknown source location)] 2024-09-05 08:27:59 Error: NetworkModule [Thread 7f72848cb700]: remote_endpoint: Bad file descriptor [system:9 at (unknown source location)] 2024-09-05 08:28:04 Error: NetworkModule [Thread 7f72848cb700]: remote_endpoint: Bad file descriptor [system:9 at (unknown source location)] 2024-09-05 08:28:10 Error: NetworkModule [Thread 7f72848cb700]: remote_endpoint: Bad file descriptor [system:9 at (unknown source location)] Try to raise ulimit but not work. Is this the right value to set? /etc/security/limits.conf * soft nproc 65535 * hard nproc 65535 * soft nofile 65535 * hard nofile 65535 /etc/sysctl.conf fs.file-max = 100000 /etc/systemd/system/eraserver.service LimitNOFILE=65535 Thank you, Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,290 Posted September 5 Administrators Share Posted September 5 Please raise a support ticket for further assistance with troubleshooting the issue. Quote Link to comment Share on other sites More sharing options...
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