Product Suggestion (for ERA 6) : Agent Upgrade

[jimwillsher 65]

Suggestion: Make it a million tiems easier to upgrade agents on REMOTE computers. It's easy if they're all on a LAN, but if they're not then it's a whole lot harder than it needs to be!

 

I have a clunky solution here:

 

https://forum.eset.com/topic/4216-era6-how-to-upgrade-agent/

 

but a much easier solution would be an "upgrade agent" CLIENT task.

 

 

Jim

[dlaporte 14]

I followed these instructions and it indeed works!!

TY Jim!!

 

[jimwillsher 65]

Nice one:) I started the day with 120 clients to update, all remote laptops. I'm now down to 14. All working well.

[Peter Randziak 1,130]

Hello,

 

we are preparing a new KB article covering the upgrade scenarios and taking the feedback we got into account.

I will let you know once it's ready.

 

Thank you.

 

P.R.

[zhekdia 3]

Surely this is what the "Remote Administrator components upgrade" client task is for? Although from my understanding it is not yet implemented due to the fact that is has only just been released as GA, therefore no "official" upgrades exist yet.

[Peter Randziak 1,130]

Hello,

 

promised KB articles:

 

How do I upgrade ESET Remote Administrator 6.1.21 to version 6.1.28? (Windows)

 

How do I upgrade ESET Remote Administrator 6.1.21 to version 6.1.28? (Linux)

 

Please let us know if there is a scenario not described or something what does not work as described or expected.

 

Thank you.

 

P.R.