Guest fineeen Posted September 2 Share Posted September 2 When I received an alert email from ESET PROTECT ,for instance: [A malicious file has been detected.] , I'll search and scan the device manually . However, since there are two scan modes : Scan With Cleaning or Scan without Cleaning , I'm not sure under what circumstances to execute each mode. I looked through the manual but couldn't find an answer. Is there anyone who can help explain this? Quote Link to comment
Administrators Marcos 5,243 Posted September 2 Administrators Share Posted September 2 Managed Endpoint cleans threats automatically (uses "Always remedy detection" cleaning mode). If you want to run an on-demand scan and clean found detections, run a scan with cleaning. If you don't want the scanner to take any action, run a scan without cleaning. Quote Link to comment
Guest fineeen Posted September 2 Share Posted September 2 3 hours ago, Marcos said: Managed Endpoint cleans threats automatically (uses "Always remedy detection" cleaning mode). If you want to run an on-demand scan and clean found detections, run a scan with cleaning. If you don't want the scanner to take any action, run a scan without cleaning. Thanks for your explaination ! Until now, I thought I should choose the scan with cleaning mode if the detected object is a file , and for other objects (such APPs or messages) I should choose the scan without cleaning mode . So, if the eamil notification says [Detection Processed : Yes] ,I don’t need to manually scan it again , right? Quote Link to comment
Administrators Marcos 5,243 Posted September 2 Administrators Share Posted September 2 For instance, you might want to run a scan without cleaning if you enable PUA/PUsA detection and want to create detection exclusions before running a scan with cleaning. Quote Link to comment
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