ESET Secure Authentication Issues

[KaewCYJ 0]

We are now facing installation issues with ESET Secure Authentication files, including Live Install and All-in-one Installer, which may cause the installation and how to fix it.

[kelepe 2]

Hello,

can you provide detailed log file. Are you installing ESA on client ? It is on-line or off-line environment ?

What version of ESA

Edited August 28, 2024 by kelepe

[KaewCYJ 0]

21 hours ago, kelepe said:

สวัสดี,

คุณสามารถให้ไฟล์บันทึกรายละเอียดได้หรือไม่ คุณกำลังติดตั้งESAบนไคลเอนต์หรือไม่ เป็นสภาพแวดล้อมออนไลน์หรือออฟไลน์

ESA เวอร์ชันอะไร

1. We download the installation file from the ESET Secure Authentication console (version: 4.0.111.0)
2. Install and run on an online machine
3. How can we keep a log for you to check?

[kelepe 2]

Hello, this log please:

 

Please , what component of ESA are you installing???

[KaewCYJ 0]

On 8/30/2024 at 6:40 PM, kelepe said:

Hello, this log please:

 

Please , what component of ESA are you installing???

ESETSECAUTHCOMPONENTS_LOGS_20240902_125424.zip

[Marcos 5,731]

Please raise a support ticket for assistance with further troubleshooting.