matol1 0 Posted August 27 Share Posted August 27 Hello, After change agent certificate i got error message, any idea what to do? I already tried reboot server, server OS MS server 2016 latest update. Thank you Quote Link to comment Share on other sites More sharing options...
kelepe 2 Posted August 27 Share Posted August 27 Hi, can you post status.html from client (c:\programdata\eset\remoteadministrator\agent\eraagentapplicationdata\logs) Can you provide values from certificate ? Did you use same CA for signing peer certificate? If not, did you import new CA for the server? Quote Link to comment Share on other sites More sharing options...
matol1 0 Posted August 27 Author Share Posted August 27 HI, I' ve followed this article https://support.eset.com/en/kb7648-create-a-new-certificate-of-certificate-authority-in-eset-protect Most computers got right cert, but only this one with error. Thank you Quote Link to comment Share on other sites More sharing options...
kelepe 2 Posted August 27 Share Posted August 27 It looks good, agent is replicating. Have you tried to reinstal agent on affected endpoint. What endpoint security product do you use. Error you see, might be Endpoint configuration module not Agent module. you have Eset protect on-prem? It is offline environment? Quote Link to comment Share on other sites More sharing options...
kelepe 2 Posted August 27 Share Posted August 27 Can you also compare Modules folder with working endpoints? Quote Link to comment Share on other sites More sharing options...
matol1 0 Posted August 27 Author Share Posted August 27 I' ve tried reinstal agent but got this error message: . It is new gerated instalation of agent. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted August 27 Administrators Share Posted August 27 What error do you get if you run the agent msi installer https://download.eset.com/com/eset/apps/business/era/agent/latest/agent_x64.msi and perform a server-assisted installation? Quote Link to comment Share on other sites More sharing options...
matol1 0 Posted August 27 Author Share Posted August 27 HI, it works! i finally install agent but same issue: Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted August 27 Administrators Share Posted August 27 This will need to be investigated by technical support and developers. Please raise a support ticket. Quote Link to comment Share on other sites More sharing options...
Sampy 0 Posted September 16 Share Posted September 16 I have the same problem on a couple of Windows servers. Did you manage to find a solution? Quote Link to comment Share on other sites More sharing options...
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